Mission and vision: Working towards the circular economy
Raw materials and energy together form the basis for our prosperity. However, people are currently using many more raw materials than the earth can produce. If we want to be able to leave future generations with a planet where they can still live well, we really ought to take more care over how we use our resources. Indaver has long been aware that a sustainable world is possible only if we also manage our waste carefully. We play a key role in the realisation of the circular economy because we understand that waste is a rich resource that can replace primary raw materials if handled wisely. We manage and treat industrial and household waste in specialist facilities for a varied client base, from industrial multinationals and waste collectors to local and regional government authorities throughout Europe. We create value from waste through the recovery of high-grade materials and sustainable energy. We prevent harmful substances from ending up in the materials chain or food chain. We work hard for the safe, low-carbon and energy-efficient closure of materials loops. This is the only way to ensure that prosperity and well-being are truly sustainable.
Core values: guide for sustainable business practices
Our core values make it clear what we stand for as a company. They shape our corporate identity and our culture. They guide our strategy, our decisionmaking process and our relationships with all of our stakeholders. Our core values ensure we do good business in a complex world: with integrity and a clear sense of social responsibility.
Indaver's core values are:
- demonstrating concern for people, safety and the environment;
- ensuring transparency in communications and actions;
- continuously improving;
- concentrating on achieving results;
- building relationships based on mutual trust
Accordingly, Indaver uses the best technology available to minimise the impact of waste processes on humans and on the environment and to recover as much materials and energy as possible. We continually monitor the safety of our employees and of the environment. We operate in a transparent manner and abide strictly by the law.
When you partner with Indaver, our strategy for you is based on taking away the burden of managing and treating waste. We do this by offering two strategic service concepts that have been tailored for industrial companies (Industrial Waste Services) and public authorities (Municipal Solid Waste), in order to provide qualitative, sustainable and cost-efficient total solutions.
Our customers want certainty about what happens to their waste, from the source, throughout its transport, to the way in which it is treated. And every customer has different needs. Instead of a standard approach we therefore provide tailored solutions that best fit our customers.
We listen to each customer to find out what they need. We work out the best treatment solution for each type of waste. Because we have a broad range of in-house facilities, supplemented with third-party treatment capabilities, we can offer a flexible service to ensure every customer gets the most cost-efficient and the most sustainable solution.
We guarantee full transparency and traceability, from the time of the request to the final treatment. Customers can have a complete, worry-free service if they wish, with our Total Waste Management service concept. This was revised in 2017 to improve our anticipation of our customers’needs.
We divided the customer base into four groups according to the sectors in which they are active:
Chemistry, petrochemistry and plastics
Pharma, biotech, health care
Ferrous metals, non-ferrous metals, automotive
Cleaners, collectors, treatment centres
This is the service provision concept for household waste and comparable industrial waste. For municipalities and intermunicipal joint ventures, Indaver has become an important and reliable partner for sustainable and cost-effective waste
services. We view these partnerships as long-term investments, therefore we develop a very close working relationship based on long-lasting co-operation and an indepth understanding of the waste requirements in the short-, medium- and long-term. As a result, these partnerships are very involved, very hard-working and often result in co-investments in the treatment capacity.
One of the key factors in our qualitative solutions for PwPs is enabling public authorities to operate flexibly. Our management plans for this sector prioritise high-quality recycling and energy valorisation. In addition, the processing of bio-organic waste by composting and fermenting has also become increasingly important.