We offer our customers the most ecologically and economically responsible solution for their waste management. Either we treat the waste ourselves in our own facilities or we have it treated in external treatment centres. Treatment by third parties must be to the same standards as in our own facilities. We therefore monitor the external treatment centres closely to ensure that this is the case.

Outlet management

Indaver currently has a network of approximately 500 external treatment centres in Europe to handle waste streams from its customers. These range from very small, specific facilities (such as cleaning and repairing bins and large plastic containers) to very large, integrated enterprises (such as co-incineration plants with associated pre-treatment platforms).

Strict audit protocols

Structured outlet management allows us to offer our customers the same guarantees for treatment of waste by third parties as for our own facilities. This is because Indaver checks that treatment is carried out in an environmentally safe manner, in accordance with local and EU legislation. We have set up dedicated mechanisms for this purpose.

Qualification Guarantees (QG) must be available for all external treatment centres before an agreement is drawn up between Indaver and the outlet. This independent guarantee provides formal confirmation that the waste material can be accepted and treated by the external treatment centre. The guarantee varies according to the country or region where the external treatment centre is based. If there are no such guarantees, Indaver asks the treatment facility to complete a Pre-Qualification Questionnaire (PQQ). This confirms that it has the necessary licences to be allowed to accept and treat specific waste.

For any processing route that Indaver views as critical, an additional QESH (Quality Environment Safety Health) Approval is required. An activity is considered critical if there is an elevated risk of contamination of the materials chain or food chain, if the relevant legal framework is viewed as rather minimal and/or if the activity relates to specific critical waste streams (e.g. explosives, peroxides, radioactive waste, waste containing priority substances, etc.).

A QESH Approval examines the applicable European and national legislation, Indaver’s ‘Best Practice Classification and Characterisation’ procedure (BPCC), and applies our ‘10 Codes of good practice in waste management’. After this evaluation it is clear whether a particular activity can take place in the planned treatment centre. In certain cases, an outlet’s site will be subjected to a full audit. 

Strict requirements, also for logistics

Indaver supplies a full range of logistical services for both hazardous and non-hazardous waste. Years of experience in waste transport (including ADR) is built into our strict procedures. Indaver's external logistics partners are subjected the same auditing procedures and must meet the same strict requirements as our own logistics team.

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